Your Privacy Matters — Protecting Families, Children, and Our Community

At LIFES JOURNEY SOCIAL SERVICES CORP, we are deeply committed to protecting the privacy, security, and trust of the families, children, staff, and community members we serve. We understand that when you share information with us—whether through our website, enrollment forms, communications, or community programs—you expect that information to be handled responsibly, respectfully, and securely. This Privacy Policy explains how we collect, use, store, and protect your personal information, and outlines your rights as a valued member of our community. By using our services, visiting our website, or participating in our programs, you agree to the practices described in this policy.

Information We Collect
We collect information to ensure that we can provide the highest quality programs, educational experiences, and family support services. The types of information we may collect include:

Personal Information: This includes your name, contact details, date of birth, emergency contacts, family details, and other identifiers that help us provide personalized care and communication. This information is collected during enrollment, volunteering, donation, and participation in community programs.

Child-Specific Information: To support your child’s development, we collect relevant details about health history, allergies, special needs, educational assessments, and daily routines. This ensures that we provide safe, individualized, and nurturing care for every child.

Digital Information: When you interact with our website, we may collect information such as IP addresses, device types, browser information, and pages visited. This helps us improve our website, ensure security, and understand user needs.

Communication Information: Information you provide when contacting us by email, phone, or other digital platforms is collected to respond to inquiries, provide updates, and maintain records of communication.

How We Use Your Information
The information collected is used for multiple purposes, always with the goal of enhancing your experience and ensuring the safety, well-being, and growth of the children and families we serve. Key uses include:

• Program Administration: Ensuring accurate enrollment, attendance tracking, and individualized support.
• Communication: Sending updates, newsletters, reminders, and responding to questions or requests.
• Health and Safety: Managing medical needs, allergy alerts, and emergency protocols.
• Educational Support: Developing tailored learning plans, tracking progress, and supporting social-emotional development.
• Community Engagement: Organizing events, volunteer activities, and family workshops.
• Website Improvement: Using digital information to enhance functionality, security, and user experience.

We do not sell, rent, or share your personal information with third parties for marketing purposes. All sharing of information is strictly limited to authorized staff, service providers essential to our programs, or as required by law.

Cookies and Tracking Technology
Our website uses cookies and similar tracking technologies to improve user experience, monitor website performance, and provide personalized content. Cookies help us understand which pages are most visited, how users navigate the site, and which resources are most helpful. You have the ability to manage or disable cookies through your browser settings; however, some features of the website may not function properly without cookies.

Information Sharing and Disclosure
We respect the confidentiality of all personal information. We only share information in the following circumstances:

• With Consent: When parents, guardians, or individuals explicitly agree to share information for specific purposes, such as medical care coordination, special programs, or research studies.
• Authorized Personnel: Sharing with staff or volunteers who require access to provide care, education, or support services.
• Legal Requirements: In compliance with local, state, or federal laws, such as mandatory reporting of child safety concerns or requests from law enforcement.
• Service Providers: Limited sharing with trusted vendors who assist with program administration, technology support, or communication services, under strict confidentiality agreements.

Data Security
Protecting the security of your information is a top priority. LIFES JOURNEY SOCIAL SERVICES CORP implements a range of administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of personal data. Our systems are regularly reviewed and updated to address evolving security standards. Staff members receive ongoing training on confidentiality, data protection, and responsible handling of personal information. Despite these safeguards, no system can guarantee complete security, and we encourage all families and users to take precautions to protect personal information.

Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain operational effectiveness. Records related to child enrollment, health, and education are maintained according to state regulations and program standards. Once information is no longer required, it is securely disposed of or anonymized to protect privacy.

Parent and Guardian Rights
Parents and legal guardians have the right to access, correct, or request deletion of personal information about their children. Requests can be made in writing or by contacting our administration team. We will respond promptly to inquiries and take appropriate action to ensure that your information is accurate and up to date. In addition, parents may:

• Review the types of information we collect and how it is used.
• Request restrictions on certain uses of information.
• Opt out of specific communications or marketing messages, if applicable.
• Receive copies of data that is shared with third-party service providers.

Third-Party Links and Services
Our website or communications may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage families to review the privacy policies of any external service before sharing personal information.

Children’s Privacy
We are especially mindful of protecting the privacy and safety of children. Information collected about children is used solely to provide care, support, and educational services. We comply with all applicable laws governing the collection and handling of children’s information. Parents or legal guardians are required to provide consent for collection of any personal information from children, and children under the age of 13 are not permitted to provide personal information independently on our website.

Communication Preferences
Families may choose how they wish to receive communications from LIFES JOURNEY SOCIAL SERVICES CORP, including email updates, phone calls, text messages, or newsletters. You may update your communication preferences at any time by contacting our office. We respect your choices and ensure that communications are timely, relevant, and respectful of your privacy.

Changes to This Privacy Policy
LIFES JOURNEY SOCIAL SERVICES CORP may update this Privacy Policy periodically to reflect changes in laws, technology, or organizational practices. When updates occur, we will post the revised policy on our website and update the effective date. We encourage families and website users to review this policy regularly to stay informed about how we protect your information. Continued use of our services or website constitutes acceptance of any updated terms.

Contacting Us Regarding Privacy
We welcome questions, concerns, or feedback about this Privacy Policy or our information practices. Families, community members, or volunteers may contact us directly to discuss privacy-related matters or request assistance regarding their personal information. Our team is committed to providing clear, timely, and helpful guidance to ensure that your privacy is respected and protected at all times.

Email: info@ljssc.life
Phone: (Add phone number if applicable)
Address: 3564 Avalon Park East Blvd, Unit 248, Orlando, FL 32828

Commitment to Trust and Transparency
Your trust is the foundation of everything we do at LIFES JOURNEY SOCIAL SERVICES CORP. We understand that entrusting us with personal information, particularly about your children, is a significant responsibility. Our policies and practices reflect our unwavering commitment to transparency, integrity, and accountability. Every step we take is guided by the principle that families and children deserve respect, safety, and protection in all interactions with our organization.

Conclusion
Our Privacy Policy demonstrates our dedication to providing a secure, ethical, and trustworthy environment for families, children, and the broader community. By understanding how we collect, use, store, and protect information, you can feel confident in your interactions with LIFES JOURNEY SOCIAL SERVICES CORP. We are committed to maintaining the highest standards of privacy, ensuring that every family, child, volunteer, and partner experiences care, respect, and protection at all times.